Privacy Policy

1. Scope and our commitment

This Privacy Policy applies to nigeriaussdcodes.com and the pages, tools, downloads and Knowledge Center content published under the Nigeria USSD Codes name. Nigeria USSD Codes is an independent information platform. We explain Nigerian banking USSD, mobile-network services, payment problems, digital safety and related public-service processes. We are not a bank, telecom provider, fintech company, payment processor or government agency.

We aim to collect as little personal information as reasonably necessary. The site is designed for reading and self-service searches. You do not need to create an account to use the public guides or tools. We do not ask for or intentionally collect your banking PIN, card PIN, OTP, BVN, NIN, password, full card information or account login details. Do not include those details in an email, support message or correction report.

For privacy questions, Nigeria USSD Codes can be contacted at [email protected]. Please write “Privacy Request” in the subject line so the request can be identified and handled appropriately.

2. Information we may handle

The following examples explain 2. Information we may handle and show how the guidance applies in different situations.

Information you choose to provide

If you contact us, report a correction or submit a support request, we may receive your email address and the message you send. Some site forms prepare an email in your own email application rather than transmitting the message directly through the website. In that situation, your email provider processes the message under its own privacy terms.

Public article comments are disabled. If you send a correction or support message, we receive only the information you choose to provide through that route. Do not include financial credentials, complete identity records or another person’s private information.

Technical and usage information

Like most websites, hosting, security, analytics or advertising services may receive technical information when a page loads. This can include IP address, browser and device type, operating system, referring page, requested URL, approximate region, date and time, and security or error logs. Cloudflare may process request information while providing hosting, content delivery, performance and security services.

Information stored on your device

The site may use local storage for interface preferences. Local storage remains in your browser until it is cleared by you, removed by browser settings or replaced by a later value. We do not use local storage as a substitute for permission to collect sensitive financial information.

3. Cookies, analytics and advertising

The basic static site can operate without an account cookie. However, third-party services may use cookies, web beacons, IP addresses or similar identifiers for security, measurement, consent management and advertising. If Google AdSense or another advertising service is activated, third-party vendors, including Google, may use cookies to serve and measure ads based on a visitor’s prior visits to this or other websites, subject to the visitor’s choices and applicable law.

Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to websites on the Internet. Visitors can manage personalized advertising through Google My Ad Center. More information is available in Google’s pages on data used on partner sites and how AdSense uses cookies.

Where consent is legally required, a consent message or consent-management platform should be used before optional advertising or analytics storage is activated. Visitors in the European Economic Area, United Kingdom and Switzerland may receive additional consent choices for advertising technologies. You can also block or delete cookies in your browser, although some preferences may no longer be remembered.

4. Why we use information

We may use information to answer messages, review correction reports, prevent spam or abuse, protect the site, understand technical failures, maintain service reliability and improve guides or tools. When advertising or aggregate analytics is enabled, information may also be processed to measure site usage, limit repeated ads, detect invalid activity and support site funding.

Depending on the circumstances, processing may be based on your consent, steps you request us to take, legal obligations, or legitimate interests such as operating a secure information service, responding to users and improving content. We do not sell a list of contact email addresses. We do not use a correction report to access or operate a user’s bank, telecom or government account.

5. Service providers, sharing, security and retention

Information may be processed by providers that help operate the site, such as hosting, content-delivery, security, email, form protection, analytics, consent-management and advertising services. Each provider processes information under its own terms and applicable obligations. We may also disclose information where required by law, to respond to a valid legal process, to protect users or the site, or to investigate fraud and security abuse.

Messages and form-security records are kept only for as long as reasonably needed for the purpose collected, legal compliance, dispute handling or site security. Security measures are used to reduce unauthorized access, loss and misuse, but no online transmission or storage method can be guaranteed completely secure.

External links lead to providers we do not control. A bank, network, Google, Cloudflare, regulator or downloadable service may collect information under its own privacy policy. Review the destination and its privacy notice before submitting personal information.

6. Children and sensitive information

The site provides general public information and is not designed to collect personal information from children. A child should use identity, banking or SIM services with a parent, guardian or other appropriate adult where required. If we learn that personal information was submitted by a child without appropriate authority, we may remove it where reasonably possible.

Never post a PIN, OTP, BVN, NIN, password, full account number, full card number, identity document or private transaction record in a public message or correction report. If such information appears in a submission, we may reject, redact or delete it for safety.

7. Your privacy choices and rights

Subject to applicable law and relevant exceptions, you may request information about personal data we hold about you, ask for inaccurate data to be corrected, request deletion or restriction, withdraw consent where consent is the basis, or object to certain processing. You may also object to direct marketing. We may need enough information to verify that the request relates to you, but we will not ask for a banking PIN or OTP to process a privacy request.

Nigeria’s data-protection framework includes rights and obligations under the Nigeria Data Protection Act 2023. You may learn more or make an appropriate complaint through the Nigeria Data Protection Commission. Rights can vary depending on location, the information involved and the lawful reason for keeping it.

8. Policy changes

We may update this policy when the site adds a service, changes hosting or form technology, enables advertising, adopts a consent platform, or when legal and regulatory requirements change. The effective date at the top will be revised. Material changes may also be highlighted on the site.

9. Contact us

Send privacy questions or requests to [email protected]. For an article correction that does not involve a privacy request, use Support or email [email protected].